INFINITI Cares for Your Safety & Convenience Warranty FAQ – COVID-19 Situation

Due to the current COVID-19 circumstances, staying home and protecting yourself is our number one priority at INFINITI. In line with the latest government communications and guidelines regarding COVID-19 safety, we have advised all our dealers to take every necessary step to protect the health and safety of our customers and employees. As a result, we are extending our support to customers and will provide further vehicle care services for warranty issues arising during the lockdown period.

FAQs related to Manufacturer Warranty during lockdown due to the COVID-19 situation

What if my local dealer operation is completely shut down and I need vehicle repairs?

We are flexible and will honour valid warranty claims, if it is evident that fault was apparent within manufacturer warranty period. Please visit your local dealer at the earliest opportunity once operations are back to normal.